JOINT STOCK COMPANY FIRM "GELENDZHIK-HOTEL" - Gelendzhik, Krasnodar Territory   14000 - 15500 rub.

Requirements to the candidate: Rules and norms of labor protection, safety, industrial hygiene and fire protection. Responsibilities: Issuing bed linen (if the settlement of guests after 17:00), advice to residing guests, emergency ...

4 days ago

MUNICIPAL UNITARY ENTERPRISE "COMMUNICATION MANAGEMENT ... - North-Yenisei, Krasnoyarsk Territory   19000 rub.

Requirements to candidate: Experience is welcome, the presence of education. A responsibility. Excellent health. Knowledge of the cash register Official duties: Professions of workers, common to all sectors of the economy. Additional Information...

5 days ago

State budget vocational educational ... - Vargashi, Kurgan region.   7800 rub.

...discipline, punctuality, ability to work in a team. Responsibilities: Compliance with the order in the body and onthe floor  maintenance of the room clean. Additional information on vacancy: Responsibility Discipline Punctuality...

5 days ago

OGKU TsZN of the city of Ust-Ilimsk - Ust-Ilimsk, Irkutsk region   12754 rub.

Job responsibilities: Job duties are negotiated by job description, distribution and local acts of the employer governing the work in this specialty. Additional working conditions and compensation: Dining, Social ...

19 hours ago

autonomous vocational education institution Khanty-Ma ... - Nefteyugansk, KhMAO   17160 - 17500 rub.

Requirements for the candidate: Without presenting requirements for education and work experience in the profession, availability of a certificate of the absence (presence) of a criminal record Official duties: Monitoring compliance with the rules of conduct and discipline, bypassing exits, attic and other premises ...

8 days ago

OPEN JOINT-STOCK COMPANY "CLIMATE TECHNOLOGY" - Lermontovo, Krasnodar Territory   12000 rub.

...Requirements for the candidate: work experience, education, availability of a certificate of criminal record, honey. Inspection Duties:dutyby building Additional information on vacancy: duty on building Responsibility Additional bonuses: Availability...

16 days ago

State autonomous institution of social service ... - Istra district, Moscow region   13750 rub.

...attentiveness, responsibility, learnability, integrity, stress tolerance, communication skills. Responsibilities:dutyaround the rest room. General duties: Knowledge and fulfillment of official duties, Compliance with safety regulations Compliance...

10 days ago

OJSC Hotel Complex "Angara" - Kirovsky district, Irkutsk   12,000 - 25,000 rubles.

...Responsibilities: Accepts and accommodates guests. Supervises the work of staff onfloor.  Carries out work on rendering first aid to guests in an emergency. Analyzes the complaints and claims of guests and takes operational...

18 days ago

SOCIETY WITH LIMITED LIABILITY "BELOYARSK NPP-AVT ... - Zarechny, Sverdlovsk region   11,000 rubles

...Requirements for the candidate: duty onfloor:  room cleaning, garbage disposal. The shift schedule is day / night. Job responsibilities: Plumber according to the job description of the employer Additional information on the vacancy: Quoted working...

18 days ago

REGIONAL STATE BUDGET STATIONARY INSTITUTION WITH ... - Mamontovo, Mamontovsky district, Altai Territory   8000 rub.

Requirements to the candidate: Sanitary book with admission to work, responsibility, punctuality. Responsibilities: Supervises the timeliness and quality of work on cleaning the premises by service personnel. Ensures compliance ...

19 days ago

INDIVIDUAL ENTREPRENEUR OF SMIRNOVA KIRA OLEGOVNA   - Dzerzhinsk   10,000 rub.

...populate people, maintain workflow, work on the computer at the user level. Additional information on vacancy: inthe hotel   Responsibility Additional bonuses: Social package Shifts schedule, day to two, working time from 8-00 to 8-00...

16 days ago

Fow Moor Central Army Sports Club   - Moscow   17000 rub.

Professional experience will be an advantage when applying for a job. Saved work experience Specialty experience will be an advantage when applying for a job.

25 days ago

Limited Liability Company "Beloyarsky NPP ... - Zarechny, Penza region   11,000 rubles

Duty on floor:  room cleaning, garbage disposal. Shift schedule: day / night. Quoted workplace for people with disabilities ResponsibilityDuty on the floor: room cleaning, garbage disposal. The shift schedule is day / night.

25 days ago

SPB GBU RECREATION AND HEALTH CENTER YOUTH   - St. Petersburg   16000 rub.

...reception and accommodation of guests. Supervises the cleaning of common areas and administrative premises located onfloor.  Carries out work on rendering first aid to guests in an emergency. Analyzes the complaints and claims of guests and takes...

22 days ago

Federal state budgetary educational institution ... - Tuapse, Krasnodar region   10608 rub.

Job Description Floor attendant

Name of company

JOB

INSTRUCTION №__

Floor attendant

This job description has been developed in accordance with the functional structure of the organization and the provisions of the Labor Legislation of the Russian Federation.

1. General Provisions

1.1. The duty officer (for issuing certificates, the hall, the floor of the hotel) refers to

1.2. To the post of duty (on issuing certificates, hall, floor

hotels) a person is appointed who has an initial professional

education, without requirements for work experience, or secondary

(complete) general education, or basic general education and special education

training according to the established program without requirements

1.3. Appointment to the post of duty (for issuing certificates, hall,

the floor of the hotel) and exemption from it is made by order of the director

hotels

1.4. The duty officer (for issuing certificates, the hall, the floor of the hotel) should

Regulations, instructions, other guidance and

documents relating to the work of the duty officer;

The procedure for registration, accounting and drafting established

documentation;

Fundamentals of labor law and the Russian

Federation;

Basics of labor organization;

Rules of the internal labor schedule;

Rules and regulations of labor protection, safety,

industrial sanitation and fire protection;

Receptions and methods of rendering pre-medical care;

- _________________________________________________________________.

1.5. The duty officer (for issuing certificates, the hall, the floor of the hotel) obeys

directly ________________________________________________________.

1.6. ______________________________________________________________.

2. Official duties

Duty officer (for issuing certificates, hall, hotel floor):

2.1. Accepts clients, their registration for the provided

2.2. Prepares the necessary documentation when working with clients

makes extracts and stores in the appropriate order related to

work documents.

2.3. Prepares and issues certificates to the client in person or by phone.

2.4. Provides health and safety of inventory, equipment

and other property.

2.5. Monitors timeliness and quality.

cleaning works by service personnel.

2.6. Monitors customer compliance with fire and sanitary

2.7. Keeps a log of duty.

2.8. Receives and sends the necessary messages to customers in person or

by phone.

2.9. ______________________________________________________________.

The duty officer (for issuing certificates, the hall, the floor of the hotel) has the right to:

3.1. To get acquainted with the draft decisions of the hotel management,

related to his activities.

3.2. Submit to the hotel management proposals for

improvement of work related to the responsibilities stipulated

this instruction.

3.3. Within its competence, report directly

the head of all identified in the implementation of official

responsibilities deficiencies and make suggestions for eliminating them.

3.4. Require hotel management to assist in

performance of their duties and rights.

3.5. ______________________________________________________________.

4. Responsibility

The duty officer (for issuing certificates, the hall, the floor of the hotel) shall

a responsibility:

4.1. For the improper performance or failure of their officials

duties stipulated by this job description in

the limits determined by the labor legislation of the Russian Federation.

4.2. For offenses committed in the course of their

activities - within the limits of administrative, criminal and

civil legislation of the Russian Federation.

4.3. For causing material damage - to the extent specified

labor and civil legislation of the Russian Federation.

4.4. ______________________________________________________________.

Job description read:

____________________________________________________________________________

(Name, O., signature of the employee credited to this position)

____________________________________________________________________________

(Name, O., signature of the employee credited to this position)

____________________________________________________________________________

(Name, O., signature of the employee credited to this position)

____________________________________________________________________________

(Name, O., signature of the employee credited to this position)

I. General provisions.

1. The duty officer belongs to the category of technical specialists.

2. The person on duty (for issuing certificates, the hall, the floor of the hotel) is appointed a person who has elementary vocational education without presenting work experience requirements or secondary (complete) general education or basic general education and specialized training in an established program without presenting work experience requirements. work.

3. Appointment to the post of duty and release from it is made by order of the director of the hotel.

4. The duty officer should know:

4.1. Regulations, instructions, other guidance materials and documents relating to the work of the duty officer.

4.2. The procedure for registration, accounting and compiling the established documentation.

4.3. Legislation on labor and labor protection of the Russian Federation.

4.4. Basics of labor organization.

4.5. Rules of the internal labor schedule.

4.6. Rules and regulations of labor protection, safety, industrial hygiene and fire protection.

Ii. Job responsibilities

Duty:

1. Accepts clients, their registration, payments for the services provided.

2. It draws up the necessary documentation when working with clients, makes extracts and stores the documents relating to the work in an appropriate order.

3. Prepares and issues certificates to the client in person or by phone.

4. Ensures the serviceability and safety of inventory, equipment and other property.

5. Supervises the timeliness and quality of work on cleaning the premises by service personnel.

6. Monitors customer compliance with fire and sanitary regulations.

7. Keeps a log of duty.

8. Receives and sends the necessary messages to customers in person or by phone.

Iii. The rights.

The duty officer has the right to:

1. To get acquainted with the draft decisions of the hotel management regarding its activities.

2. To submit to the management of the hotel proposals for the improvement of work related to the duties provided for in this instruction.

3. Within the limits of its competence, inform your immediate supervisor of all deficiencies identified in the course of its activities and make proposals for their elimination.

4. Require the hotel management to assist in the performance of their duties and rights.

Iv. A responsibility.

The duty officer is responsible:

1. For the improper performance or non-fulfillment of their official duties, provided for by this job description, to the extent specified by the current labor legislation of the Russian Federation.

2. For offenses committed in the course of their activities - within the limits defined by the applicable administrative, criminal and civil legislation of the Russian Federation.

3. For causing material damage - to the extent determined by the current labor and civil legislation of the Russian Federation.

I APPROVE:

________________________

[Job title]

________________________

________________________

[Name of company]

________________/[FULL NAME.]/

"____" ____________ 20__

JOB DESCRIPTION

The duty of the hotel floor

1. General Provisions

1.1. This job description defines the functional duties, rights and responsibilities of the person on duty at the hotel [Name of the organization in the genitive case] (hereinafter referred to as the Company).

1.2. The duty officer on the floor of the hotel is appointed to the position and dismissed from the position in accordance with the procedure established by the current labor legislation by the order of the head of the Company.

1.3. The person on duty on the floor of the hotel belongs to the category of technical performers and is subordinate to [the name of the positions of subordinates in the dative case].

1.4. The person on duty on the floor of the hotel reports directly to [the name of the position of the immediate supervisor in the dative case] of the Company

1.5. The person on duty on the floor of the hotel is appointed a person who has elementary vocational education without presenting requirements for work experience or secondary (complete) general education or basic general education and special training in an established program without presenting requirements for work experience.

1.6. The duty officer on the floor of the hotel is responsible for:

• effective execution of the work assigned to him;
• compliance with the requirements of executive, labor and technological discipline;
• the safety of the documents (information) that are in his possession (which became known to him) containing (constituting) the Company's commercial secret.

1.7. The duty officer on the floor of the hotel should know:

• regulations, instructions, other guidance materials and documents relating to the work of the duty officer;
• the order of registration, record keeping and preparation of established statements;
• bases of labor organization;
• fundamentals of labor legislation;
• rules of the internal labor schedule;
• rules and norms of labor protection.

1.8. The duty officer on the floor of the hotel is guided in his activity:

• local acts and organizational and administrative documents of the Company;
• rules of internal labor regulations;
• occupational health and safety regulations, industrial hygiene and fire protection;
• instructions, orders, decisions and instructions of the immediate supervisor;
• this job description.

1.9. During the temporary absence of the person on duty on the floor of the hotel, his duties are assigned to [the name of the post of deputy].

2. Functional responsibilities

The duty officer on the floor of the hotel is obliged to perform the following labor functions:

2.1. Accepts clients, their registration, payments for the services provided.

2.2. It draws up the necessary documentation when working with clients, makes extracts and stores the documents relating to the work in an appropriate manner.

2.3. Receives and sends the necessary messages to customers in person or by phone.

2.4. It ensures the serviceability and safety of inventory, equipment and other property.

2.5. Supervises the timeliness and quality of work on cleaning the premises by service personnel.

2.6. Monitors customer compliance with fire and sanitary regulations.

2.7. Keeps a log of duty.

In case of business need, the duty officer on the floor of the hotel may be involved in the performance of his duties overtime, in the manner prescribed by the provisions of federal labor legislation.

3. Rights

The duty officer on the floor of the hotel has the right to:

3.1. Giving instructions to his subordinates and services, assignments on a range of issues that are part of his responsibilities.

3.2. Monitor the implementation of production tasks, the timely execution of individual orders and tasks by the services subordinate to him.

3.3. Request and receive the necessary materials and documents relating to the activities of the duty officer on the floor of the hotel, its subordinate services and units.

3.4. Interact with other enterprises, organizations and institutions on production and other issues related to the duties of the duty officer on the floor of the hotel.

3.5. Sign and endorse documents within their competence.

3.6. To submit for consideration by the head of the Company submissions on the appointment, relocation and dismissal of employees of subordinate units; proposals for their encouragement or imposition of penalties on them.

3.7. Enjoy other rights established by the Labor Code of the Russian Federation and other legislative acts of the Russian Federation.

4. Responsibility and performance assessment

4.1. The person on duty on the floor of the hotel bears administrative, disciplinary and material (and in some cases stipulated by the legislation of the Russian Federation - criminal) responsibility for:

4.1.1. Failure or improper implementation of official instructions of the immediate supervisor.

4.1.2. Failure or improper performance of their labor functions and tasks assigned to him.

4.1.3. Illegal use of the official authority granted, as well as their personal use.

4.1.4. Unreliable information about the status of the work assigned to him.

4.1.5. Failure to take measures to curb the identified violations of safety regulations, fire protection and other rules that pose a threat to the activities of the enterprise and its employees.

4.1.6. Not enforcing labor discipline.

4.2. Evaluation of the work of the hotel floor duty is carried out:

4.2.1. Direct supervisor - regularly, in the process of the employee’s day-to-day job performance.

4.2.2. Attestation commission of the enterprise - periodically, but at least 1 time in two years based on the documented work results for the evaluation period.

4.3. The main criterion for evaluating the work of the hotel on duty on the hotel floor is the quality, completeness and timeliness of the tasks provided by this instruction.

5. Working conditions

5.1. The mode of operation of the hotel floor attendant is determined in accordance with the internal labor regulations established by the Company.

6. Signature

6.1. The duty officer of the hotel floor is provided with the right to sign organizational and administrative documents on matters within his competence by this job description.

I have read the instructions ___________ / ____________ / "____" _______ 20__

Floor attendant

  ─────────────────────────────────── (name of organization) APPROVED JOB DESCRIPTION   ──────────────────────────────── (job title) 00.00.0000 N 000 ───────── ───────────────────── (signature) (initials, last name) Floor attendant 00.00.0000

1. General Provisions

1.1. The duty officer on the floor belongs to the category of technical performers.

1.2. The person on duty on the floor is a person who has a secondary professional education in the specialty "Hotel service" without presenting requirements for work experience.

1.3. The duty officer on the floor should know:

Laws and other regulatory legal acts of the Russian Federation in the field of tourism;

Regulatory documents governing the service sector;

Rules for the provision of hotel services and rules for the maintenance of residential and other hotel premises;

The theory of interpersonal communication;

Basic psychology;

Basics of hotel management;

Methods of quality control of service;

Methods of cleaning technology;

Sanitary and hygienic norms and rules for the maintenance of hotel premises;

Foreign language;

Basics of labor law;

Rules of the internal labor schedule of the organization;

Rules of labor protection and fire safety;

- ______________________________________________________________________.

1.4. The duty officer on the floor in his activity is guided by:

Charter (Regulations) _______________________________________________; (name of company)

This job description;

   - ____________________________________________________________________. (other acts and documents directly related to the labor function of the floor attendant) 1.5. The person on duty on the floor reports directly _____________________________________. (name of the position of the head)

1.6. During the absence of the person on duty on the floor (vacation, illness, etc.) his duties are performed by an employee appointed in the prescribed manner, who acquires the corresponding rights and is responsible for the failure to perform or improper performance of the duties assigned to him in connection with the replacement.

1.7. ___________________________________________________________________.

2. Functions

2.1. Reception and accommodation of guests.

2.2. Monitoring the sanitary condition of common areas and administrative premises located on the floor.

3. Official duties

The duty officer on the floor performs the following duties:

3.1. Performs reception and accommodation of guests.

3.2. Supervises the cleaning of common areas and administrative premises located on the floor.

3.3. Carries out work on rendering first aid to guests in an emergency.

3.4. Analyzes the complaints and claims of guests and makes operational decisions on their elimination.

3.5. Monitors the compliance of employees with the rules on labor protection at the workplace.

3.6. Supervises the transfer of cases by employees at the end of the shift.

3.7. _________________________________________________________________. (other duties)

4. Rights

The duty officer on the floor has the right to:

4.1. Participate in meetings on organizational matters.

4.3. Participate in the discussion of issues related to his job duties.

4.4. Require the leadership of the organization to assist in the performance of official duties.

4.5. _________________________________________________________________. (other rights)

5. Responsibility

5.1. The duty officer on the floor is brought to responsibility:

For improper performance or non-fulfillment of their official duties, provided for by this job description, in the manner established by the current labor legislation of the Russian Federation;

For violation of the Charter (Regulations) of the organization;

For offenses and crimes committed in the course of their activities, in the manner prescribed by the applicable administrative, criminal and civil legislation of the Russian Federation;

For damage to the organization - in the manner prescribed by the current labor legislation of the Russian Federation.

5.2. ___________________________________________________________________.

6. Final provisions

  6.1. This job description was developed on the basis of the Qualification Characteristics of the Position "Floor Duty" (Unified Qualification Directory of Managers, Professionals and Employees. The section "Qualification characteristics of employees of tourism organizations" approved by Order of the Ministry of Health and Social Development of Russia dated 12.03.2012 N 220n) (details of other acts and documents) 6.2. An employee is familiarized with this job description when applying for a job (before signing an employment contract). The fact of familiarizing an employee with this job description is confirmed by ____________________________________________________________ (painted on the familiarization sheet, which is an integral ___________________________________________________________ part of this instruction (in the employee familiarization journal ___________________________________________________________________________ instructions); in a copy of the job description, __________________________________________________________________________.

6.3. ___________________________________________________________________.